Fairmont Jaipur, which has become a benchmark of luxury hospitality in the country, coupled with its palatial design and exquisite service, has announced the appointment of its new General Manager, Rajiv Kapoor who will helm the operations of the flagship property of Fairmont in the Pink City. Rajiv comes with a varied range of experience and an innate understanding of the hospitality and luxe segment, nationally and in global markets. He will be tasked with creating a new vision for the hotel and setting a direction to capture a wide range of the market from luxury travelers to the free independent travelers, MICE events to grandiose Indian wedding celebrations. He aspires to continue upholding the Brand Promise of turning Moments in to Memories for the guests.
Rajiv has always been a visionary who has set a new benchmark at each stage of his career. Being an avid participator in the various aspects of hotel operations and services, he has been actively involved in the management of some of the sought after destination properties & re-positioned them amidst the hospitality stalwarts internationally. His reputation precedes him and he is renowned for creating experiences that transform hospitality in to a celebration for guests.
Rajiv is a firm believer in that luxe hospitality standards cannot substitute for the humane touch. For him, the details matter and understanding the psychology of guests is paramount. In synergy with this, Rajiv plans to create several new innovative product offerings at Fairmont Jaipur in the coming days. He is also cognizant of the growing families and couples market and plans to put in place exciting promotions to attract a whole new customer base from the big cities of India and the international NRI market.
For most, 19 years of experience would be sufficient, but when you meet Rajiv, you get the same hunger and feeling of someone wanting to make a difference to the industry, seeking new avenues, collaborating and finding solutions to operational details. Rajiv zealously believes in his pure passion for connecting with people and considers team members to be his primary strength. He adds, “For me, my colleagues are the true pillars of hospitality, responsible for the humane touch to intangible services that cannot be replicated. Thus, to be a successful hotelier, it is imperative that we recognize and appreciate each of our colleagues and be involved in their professional growth that will, in turn, pave the way for the impeccable service standards of Fairmont Jaipur.”
Rajiv began his career as an Operational Trainee at Grand Hyatt and subsequently climbed the ladder with various renowned hospitality brands such as The Westin Sohna Gurgaon Resort and Spa, Le Meridien Mumbai, Sheraton Surabaya Hotel & Towers, Indonesia. Prior to joining Fairmont Jaipur, he was the General Manager of The Westin Langkawi Resort & Spa and also Langkawi International Convention Center (LICC); giving him an international perspective on several issues.
About Fairmont Jaipur
Fairmont Jaipur is a palace property that gracefully combines the glories of the past with modern day comforts. The luxury hotel has 245 guest rooms that are bespoke residences exuding a perfect blend of traditional Rajasthani décor and modern amenities. Every aspect of the hotel, the architecture, the layout, the décor, the hospitality has been inspired by the legends of two of India’s most celebrated culture – the Mughals and the Rajputs. Fairmont Jaipur takes pride in 90,000 square feet of conference space, perfect for large conferences, business meetings and weddings blending classic grandeur and style with the best in modern meeting technology.
An ode to the extravagant cuisine, the hotel offers a plethora of restaurants and bars, including Zoya – all day dining restaurant featuring international cuisine, AZA – The library bar,Anjum – lobby lounge, Zarin – fine dining exhibiting the Royal Cuisines of India, Cigar Diwan, as well as a poolside bar. The hotel also features a luxurious Spa called Ruhab, a fitness centre, and a Chaupad shaped swimming pool.For reservations, kindly visit www.fairmont.com/jaipur
For more information or reservations, please visit fairmont.com